Skip to product information
1 of 6

Delivering the WOW

Delivering the WOW

Barely Touched (Like New)

Regular price $9.95 USD
Regular price Sale price $9.95 USD
Sale Sold out
Shipping calculated at checkout.

Richard Fain draws on decades leading Royal Caribbean Group to argue that culture is not a slogan but an operating system for sustained performance. Delivering the WOW examines how shared purpose, employee trust, customer delight, innovation, and disciplined execution helped the company navigate growth and major disruption. Blending leadership lessons with behind-the-scenes business stories, Fain presents a practical case for building organizations where people understand the mission and are empowered to create memorable results.

About This Copy

The photographs show the exact copy you will receive and should be considered part of the item's description.

We encourage a close look.

If you would like to verify an edition, ISBN, copyright page, printing, condition, or any other detail before purchasing, please reach out. We're always happy to provide additional information or photographs whenever possible.

We'd much rather answer a question beforehand than have you wonder afterward.

View full details