{"product_id":"delivering-the-wow-7333c098","title":"Delivering the WOW","description":"\u003cp\u003eRichard Fain draws on decades leading Royal Caribbean Group to argue that culture is not a slogan but an operating system for sustained performance. \u003cem\u003eDelivering the WOW\u003c\/em\u003e examines how shared purpose, employee trust, customer delight, innovation, and disciplined execution helped the company navigate growth and major disruption. Blending leadership lessons with behind-the-scenes business stories, Fain presents a practical case for building organizations where people understand the mission and are empowered to create memorable results.\u003c\/p\u003e","brand":"Golden Leaf Books","offers":[{"title":"Default Title","offer_id":45946715340991,"sku":"GLB-PG-7333C098","price":9.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/6961\/4527\/files\/3193d4ea-c799-4bda-86e1-b73ed6433ba7.jpg?v=1785598319","url":"https:\/\/www.goldenleafbooks.co\/products\/delivering-the-wow-7333c098","provider":"Golden Leaf Books","version":"1.0","type":"link"}